How do I get my knives sharpened/need sharpening?

1.) Click HERE to fill out survey form below to see what is the best service for you based on where you live.

2.) Once the Form above is filled out completely give us about 1-3 Business Days to reply via text or phone call from a (956) area code number.

3.) A representative from our team will call and talk to you to schedule an appointment if available or worse case scenario help you send back your Cutco to the factory based on the information provided.

Optional:

If you decide you just want to send the knives back to the factory to get them sharpened, fixed, or replaced without having a representative inspect your knives, go over the new products with you, and are okay with paying for shipping, than simply click HERE so you can download the Step by Step Instructions on how to send back your Cutco knives & products to the Factory for Free.

How do I repair/fix a knife or Cutco product that broke?

1.) Go to www.SharpeningEvent.com to see if there is an event near you where you can set up an appointment to get your Cutco knives sharpened on the spot and have your representative help you send back your Cutco back to the factory for you for half the shipping cost. 

2.) If there is no event in your area or if you are not able to make it, than click HERE to get the Step by Step Instructions on how to send back your products to the factory Free of charge. You just pay both way shipping. All the details are on instructions.

3.) After sending back your products, wait about 3-4 weeks for your products to arrive like new again. 🙂

What specials do you have or what’s on sale?

We have different specials depending on what program or package you are looking for. To best service you please follow the directions below in order. Thank you.

1.) Please click HERE to fill out a quick survey form that has a list of the different packages & programs you are interested in. All the sales & discounts will be displayed next to each option.

2.) Please fill out all areas required and click Submit at the very bottom.

3.) Once submitted, please wait 1-3 Business Days for someone to respond to your request.

4.) If in the event that you don’t hear back from someone within 3 days after posting your request, please text us your first & last name to 956-269-9159 letting us know that you submitted your Sale/Client Wishlist form and you have been waiting for a response. A member from our team will reach out to you with your order. Thank you.

When do you recommend I get my knives sharpened?

We recommend you get your knives touched up every 1-3 years. 

Click on the following links in order to best assist you if you are in that time frame of needing sharpening…

1.) Click HERE to see if we have a Free On The Spot Sharpening & Service Event near you.

2.) If option 1 is not available, Click HERE to see if we have Preferred In Home Appointments Available soon. (Look for links that are named Preferred Sharpening)

3.) If option 1 & 2 are not available, Click HERE to request a sharpening appointment & one of our representatives will call you from a (956) area code number within 1-3 Business Days.

Can you send me some information on the Cutco Cookware?

Cutco Cookware is the World’s Healthiest Non-Stick Cookware. You can do a 3 course meal in one of our sauce pans with lids in 18 minutes with very little no water, oil, butter or anything which is why it’s the healthiest. It’s heavy duty, healthy, built like a tank, won’t stick, and it’s really easy to clean =)

See the videos below for live videos on how well it works…

Click HERE to see a 3 Course Meal for 2 People in only 18 minutes!

Click HERE to see how to cook eggs with Stainless Steel Pans without it sticking.

My Cookware is sticking, how do I prevent it from sticking like I know it is possible?

Sorry for your frustration. It is a simple fix. Below are the rules and instructions on how to prevent it from sticking. (scroll down for videos)

1.) Always preheat the pan before you turn on and wait for about 5-8 mins for the pan to get hot.

2.) Throw some water on the pan to see if water dances / floats. This is when you know the pan is hot enough. 

3.) Lower temperature to medium heat and / or medium low depending on what you are cooking. 

4.) Throw meats like chicken, beef, pork, or any type of meat without oil or butter and let it sit for at least 3 – 5 minutes. (You need to put spray oil or put butter in pan for eggs.)

*If you are having trouble with eggs and want to skip steps / make the process faster, than go ahead and coat the whole pan with butter or oil. Spray or none spray work. Key is to coat the whole pan or it will stick since eggs do not have their own natural oils. Would also recommend for fish, add water for pastas. As soon as you spray pan with butter or oil  turn on the burner to medium low heat. Let it sit for about 3 minutes for pan to get hot and start cooking.*

Watch videos below for step by step instructions…

Click HERE to see video on how to Cook Eggs in a Fry Pan by my friend Josh.

Click HERE to see a video on how to cook a 3 course meal in 18 minutes without water, oil, or butter and it not sticking in one Cutco pan by my friend Jason.

Enjoy, text Presey at 956-289-3184 if you have any further problems or difficulties before returning. I am sure we can figure out the problem 🙂

 

The Cutco Cookware Lid is stuck how do I take it off without messing it up?

The Cutco Cookware lid creates a seal to prevent air from entering and exiting so you don’t burn your food. This also allows all the moisture and food to stay in the pan while it’s cooking and/or if you desire, cook later on. It acts like Tupperware in a way. Really cool feature.

To remove the seal simply put the pan back on a the stove and turn back on the burner to medium heat. After about 3-5 minutes the seal should release the lid from the seal.